Managing Notification Settings: What, When, and How You’re Notified

You can adjust your notification settings at any time to control how and when you receive updates from the customer portal. Customizing these preferences helps you stay informed without feeling overwhelmed.

1. Click your profile icon in the top right corner, then select Settings from the dropdown menu.
2. Navigate to the “Notifications” tab to access all notification preferences.
3. Choose the types of updates you want to receive, such as support ticket statuses, company announcements, and product news.
4. Select your preferred delivery methods: Email, SMS, or Push notifications on your devices.
5. Click the Save Preferences button to apply your changes immediately.

If you prefer fewer emails, consider enabling “Digest” mode to receive summarized updates less frequently.

Regularly reviewing and updating your notification settings ensures you never miss important information while avoiding unnecessary alerts.

For any issues or questions about notifications, our support team is available to assist you.