Start your 14-day free trial now

Whether you're a business or an individual, no credit card required.

Plan

Basic

$ 59

per month
Choose plan
Knowledge base
Manual document uploads
AI content generation
Basic analytics
Hosted subdomain
Custom domain
External ticket system integrations
Built-in ticketing (optional)
Mailbox monitoring & content suggestions
Advanced analytics & insights
Multi-language
High-traffic portals & large teams
Large documentation libraries
Advanced & custom integrations
Higher AI & processing limits
Dedicated onboarding & SLAs
Custom security and compliance needs
Portal visitors per month
5,000
AI answers per month
1,000
Document pages processed per month
300
Connected sources

Pro

$ 99

per month
Choose plan
Knowledge base
Manual document uploads
AI content generation
Basic analytics
Hosted subdomain
Custom domain
External ticket system integrations
Built-in ticketing (optional)
Mailbox monitoring & content suggestions
Advanced analytics & insights
Multi-language
High-traffic portals & large teams
Large documentation libraries
Advanced & custom integrations
Higher AI & processing limits
Dedicated onboarding & SLAs
Custom security and compliance needs
Portal visitors per month
25,000
AI answers per month
10,000
Document pages processed per month
2,000
Connected sources
3

Enterprise

$ 0

per month
Choose plan
Knowledge base
Manual document uploads
AI content generation
Basic analytics
Hosted subdomain
Custom domain
External ticket system integrations
Built-in ticketing (optional)
Mailbox monitoring & content suggestions
Advanced analytics & insights
Multi-language
High-traffic portals & large teams
Large documentation libraries
Advanced & custom integrations
Higher AI & processing limits
Dedicated onboarding & SLAs
Custom security and compliance needs
Portal visitors per month
AI answers per month
Document pages processed per month
Connected sources
Knowledge base
Manual document uploads
AI content generation
Basic analytics
Hosted subdomain
Custom domain
External ticket system integrations
Built-in ticketing (optional)
Mailbox monitoring & content suggestions
Advanced analytics & insights
Multi-language
High-traffic portals & large teams
Large documentation libraries
Advanced & custom integrations
Higher AI & processing limits
Dedicated onboarding & SLAs
Custom security and compliance needs
Portal visitors per month
5,000
25,000
AI answers per month
1,000
10,000
Document pages processed per month
300
2,000
Connected sources
3

Included in every plan

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Secure, tenant-isolated platform

Each support portal runs in an isolated environment with secure processing and access controls designed for multi-tenant SaaS platforms.

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Modern, responsive support portal

Your help center works seamlessly on desktop, tablet, and mobile, providing customers with a clean and accessible support experience everywhere.

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Fast setup, no migration

Launch a portal in minutes and start adding articles and FAQs right away. Keep your existing workflow and evolve your support content over time.

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Frequently Asked Questions

Do I need a credit card to sign up?

No. You can start your 14-day free trial without a credit card.

Is pricing per support portal?

Yes. Each plan applies to one support portal. You can add more portals anytime as your business grows.

Can I cancel at anytime?

Yes. You can cancel whenever you want from your account settings. Your portal stays active until the end of the current billing period.

How does yearly billing work?

Annual billing is charged upfront and includes a 20% discount compared to monthly billing. You can switch plans anytime.

What document formats can I import?

You can import PDFs, Word and PowerPoint files, Markdown, HTML, and plain text. We also support document images such as JPEG, PNG, TIFF, and BMP.

Do I need to migrate my existing tools?

No. You can keep your current ticket system, shared inbox, and documentation tools. Connect what you already use, and built-in ticketing is optional.

Can I sync documents from external platforms?

Yes. You can connect shared drives and documentation sources so your support content can stay up to date as documents change.

What happens if we exceed plan limits?

If you approach your plan limits, you can upgrade to a higher tier. For high-volume needs, Enterprise is the best fit.

Still have doubts?

Send us an email
info@Inertia.com
Give us a call
01-800-555-3421
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Reach on Twitter
@Inertiasupport